After a conference most academics probably face a fairly full inbox. In this post I share a few tips I’ve found helpful with managing my email. I am by no means an expert, but I’m happy with some of the strategies I use, which I share below.
The idea of inbox zero is exactly what it suggests – once you process your email, ideally you should have ZERO emails left in your inbox. Following the “getting things done” system, I try to either handle an email immediately (if I can delete it or if I can reply quickly), or put it on my todo list for later (if I need to look things up first, can’t take action immediately, etc). Once an email is on my todo list, I archive it, so it’s not just sitting there staring at me. I can’t imagine how stressed I would be without this strategy.
I have a few things to improve though. A few emails do not fit into either category, for example if I read my email on the phone, but need to use my laptop to reply. This is not helpful since I am revisiting this email several times, instead of once.
I try not to email on evenings and weekends. The goal of this is to enforce boundaries on my work time and manage expectations of others, both with regards to when they can expect to reach me, and what I expect of them. I appreciate that people might have different working hours. Therefore, when I do email outside of my normal hours, I usually schedule the email to be sent later. I use the Streak plugin for Gmail, but there are others, like Boomerang, and Outlook has delayed sending functionality as well.
Some of the emails I send are very similar to each other, for example with information about student positions. To avoid typing the same information over and over, I use the Snippets feature for Streak. The same functionality is possible with Canned Responses by Gmail, but I like the user interface of Streak more.
For mail that’s not urgent to read, I have filters that skip the inbox, and deliver it to a folder I call “Snooze”. For me these are typically newsletters and announcements that are not personally addressed to me.
Although this type of functionality is offered by Gmail with automatically labeling emails, I prefer to define my own rules of what is important or not. This means that there is an initial time investment, every time I receive a newsletter, to create a filter for it.
These are the main strategies I use, but I would love to hear more of what has worked for other people – let me know in the comments below or on Twitter!
6 thoughts on “Tips for managing email as an academic”
I’m using the ‘Inbox zero’ strategy in Gmail too, but based on the system from the following blog post:
So far that’s only for my personal mail though. I should probably set something similar up for my work mail… Do you pull them into the same inbox or have separate accounts/inboxes for that?
That’s a great post, thanks for sharing! For me Todoist acts as the other inboxes (to-do/waiting) but the principle is similar.
All my email goes to the same inbox at the moment but maybe it would be nice to have tabs based on work/personal, while still having it in the same account.
This is helpful, thanks. I’ve shared and commented a little here – https://progressivegeographies.com/2018/09/26/tips-for-managing-email-as-an-academic-veronica-cheplynga/
The key thing for me is Sanebox – automates a lot of what you do, and more. I find it invaluable.
Hi Stuart, thanks for that! Could you please fix my name (both first and last) though?
I have not used Sanebox myself but it sounds good! I think they sponsor one or more podcasts I listen to regularly so I’ve heard about the features. I probably wouldn’t get it because now I use a free version of Streak and it gets the job done for me. I endorse paying for apps of course, it’s just that I’m already spending quite a bit on all the others I’m using 🙂
Thanks – and so sorry about the misspelling
No worries, thanks!